Terms of Use
These Terms of Use govern your access to and use of the genstore.am website. The Website is owned and operated by Gen Production LLC.
By accessing, browsing, creating an account, or placing an order on the Website, you confirm that you have read, understood, and agreed to these Terms of Use.
- General Provisions
genstore.am is an online store offering clothing, accessories, and related products.
When using the Website or placing an order, you agree to provide accurate, complete, and up-to-date information.
All content available on the Website, including images, texts, product descriptions, logos, trademarks, graphics, visual identity, and design elements, belongs to Gen Production LLC and is protected by applicable copyright and intellectual property laws.
- User Obligations
By using the Website, you agree to:
Provide true, accurate, and complete information when placing an order or creating an account.
Use the Website only for lawful purposes.
Not attempt to interfere with the proper and secure operation of the Website.
Not access, copy, reproduce, distribute, modify, or use any Website content without prior written permission from Gen Production LLC.
Not use the Website in a way that may harm the Website, its users, or the reputation of gen.
- Seller’s Rights and Limitations
Gen Production LLC reserves the right to:
Update, modify, or remove Website content, products, prices, descriptions, offers, and availability at any time without prior notice.
Refuse, cancel, or limit any order in case of product unavailability, payment issues, incorrect information, suspected fraud, or violation of these Terms.
Temporarily suspend access to the Website for maintenance, technical updates, security reasons, or circumstances beyond its control.
Gen Production LLC is not responsible for temporary interruptions, technical issues, or damages caused by third-party services, hosting providers, payment systems, delivery services, or other circumstances beyond its reasonable control.
- Prices, Payment, and Delivery
All prices on the Website are listed in AMD.
Payment for orders is available online through the payment methods provided on the Website.
Orders are processed after successful payment confirmation.
Delivery is carried out within 5 business days, unless otherwise stated during checkout or communicated to the customer.
Gen Production LLC is not responsible for delivery delays caused by courier services, incorrect customer information, force majeure events, or other circumstances beyond its control.
- Return and Exchange Policy
Products may be returned or exchanged within 14 days of purchase, provided that the product is unused, undamaged, in its original condition, and with the original packaging preserved.
Returned products are subject to inspection before approval.
Refunds are issued only after inspection and approval, via transfer to the account or payment method specified by the customer.
Products that show signs of use, damage, washing, alteration, or missing packaging may not be eligible for return or exchange.
Detailed return and exchange conditions are available in the corresponding section of the Website.
- Privacy
The collection, storage, and use of personal data are regulated by the Privacy Policy of genstore.am.
By using the Website, creating an account, or placing an order, you confirm that you have read and agree to the Privacy Policy.
- Age Restriction
The Website is intended for users aged 18 and above.
Minors are not allowed to create accounts or place orders without the involvement and consent of a parent or legal guardian.
- Intellectual Property
The gen name, visual identity, product images, texts, design, and all related materials displayed on the Website are the intellectual property of Gen Production LLC.
Any unauthorized use, reproduction, copying, modification, distribution, or commercial use of Website content is strictly prohibited.
- Changes to These Terms
Gen Production LLC may update or modify these Terms of Use at any time.
The updated version will be published on this page with the relevant update date.
Continued use of the Website after changes are published means that you accept the updated Terms.
- Contact Information
Gen Production LLC
Website: www.genstore.am
Email: genstore@genproduction.am
Last updated: July 4, 2025